Responsible Design Case Study: Google Stadia Controller

Google provided a positive Responsible Design case study in January 2023.

Google Stadia, Google’s attempt at a gaming ecosystem, was scheduled for shutdown on 18 Jan. When the shutdown was initially announced, there was the usual frustration related to losing a service that you rely on. But many Stadia users seemed particularly bothered by the fact that the perfectly fine Stadia controllers would be bricked. The Stadia controller worked over Wi-Fi, while every other gaming controller uses Bluetooth. Microsoft was open about the controller having a Bluetooth chip, though support was never enabled in software.

Google eventually responded to this concern. The company released a tool to enable Bluetooth support in the Stadia Controller. This is a one-way transformation, although it can still be used in wired mode with any games that expect the Wi-Fi controller. The tool will be supported until the end of the year, giving users plenty of time to make the switch.

Responsible designers do not brick devices unnecessarily. Rather than becoming e-waste, the controllers can continue to be used with other games and ecosystems. Can you put similar mitigation plans in place for your products?

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