13 May 2021 by Phillip Johnston • Last updated 15 August 2023Out of the Crisis (archive.org scan) is a classic and influential work by Dr. Edwards Deming that changed manufacturing. It also should have changed the way that managers work, but in my experience his principles haven’t been widely adopted within software and hardware companies. Dr. Deming outlined “14 Points for Management” and organized the book around exploring these points, their rationale, their application, and their implications. These “14 points” serve as principles to follow for anyone that wants to transform their organization to produce higher quality products at lower …
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