12 December 2023 by Phillip JohnstonEven with the best documentation, those who originally created the product are usually better at fixing/modifying it than their replacements. This is because they hold context and design paradigms within their head that may not have been documented or effectively communicated with others. However, there are limitations: People forget, which means that an original creator may be no better than one of their successors after time has elapsed. Fundamental concepts and design goals change over time and/or may have been invalidated by successors, rendering their knowledge useless. As the original development team cycles off, software …
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