10 June 2021 by Phillip Johnston • Last updated 14 December 2021A common sticking point that comes up when we talk to potential clients is the need to dive right in. Any suggestion that we might spend a few weeks designing a solution is usually casually dismissed, or even explicitly rejected. Often, this comes from teams who have spent 6–12 months working on the mechanical design, or some other limited aspect of their system. They are building a complex software ecosystem, involving web servers, phone applications, embedded devices, communication protocols, update services, etc. But none of this complexity is allowed …
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