Responsible Designers Support Their Devices

22 December 2021 by Phillip Johnston • Last updated 29 April 2022Responsible Design is not limited to those practices which are involved in creating a product. The support we provide for our products also plays a significant role. The better we can support our devices, the longer they can remain usefully functional and stay out of landfills. Ways responsible designers can improve product support: Publish product support lifetimes so that customers know what to expect Create an indefinite support plan, ensuring that someone can support your product even if your company writes it off Do not brick devices unnecessarily: create …

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